Update and Reclassification of Waiting List
Effective Sep 26, 2025Mass. Register #1557MGL c. 23B MGL c. 121B, §§ 29, 32, 34 and 40 St. 2014, c. 235, § 14Executive Office of Housing and Livable Communities
(1) Applicants who have not contacted an LHA or the CSO or logged into the Statewide Online Application System for two years shall be contacted by the EOHLC Systems Administrator by email, and if there is no response, by first class mail;
(a) to determine whether:
- 1. applicant is still interested in obtaining state aided public housing;
- 2. the applicant's Appropriate Unit Size or accessibility needs have changed;
- 3. the applicant's claimed priority and preference status remain the same; and
- (b) to advise the applicant that a failure to respond within 30 days will cause the application to be made inactive in the Statewide Online Application System resulting in the application not being reviewed by any LHA or the CSO. Any applicant whose application is made inactive will be restored to the waiting list(s) in the same position if the applicant contacts an LHA or the CSO or logs into the Statewide Online Application System at any time.
- (2) In its contact inquiry, the EOHLC Systems Administrator will instruct applicants to update their applications in the Statewide Online Application System or to return the update form to an LHA. An LHA that receives a paper update from an applicant shall review all updated information and promptly log in on behalf of the applicant and enter any changes made by the applicant into the Statewide Online Application System.