651 C.M.R. 9.03
An Applicant or Provider shall receive written notice from the Area Agency that its application to provide service has been substantially denied or that its contract to provide services has been terminated or not renewed within ten days after the decision by the Area Agency. The notice shall be delivered or forwarded byregistered or certified mail, and specify the reason or reasons for the adverse action as wellas notification that the Applicant or Provider has ten days from the receipt of the notice to request a hearing by the Department.