Action upon the Completion of Investigation
Effective Jan 13, 2017Mass. Register #1330MGL c. 19A, §§ 6, 16(d) & (e), 18(a), 22, 25Executive Office of Aging & Independence (AGE)
(1) If, after the Investigation of a report, a Protective Services Caseworker determines that there is no Reasonable Cause to Believe that a Reportable Condition exists, the Protective Services Caseworker, with supervisory approval shall:
- (a) Expunge records in accordance with 651 CMR 5.20(11) within three years of such determination; and
- (b) Where appropriate, the Protective Services Caseworker shall provide information and referral to the Elder regarding social, health, legal, or other services.
- (2) If, after the Investigation of a report, a Protective Services Caseworker determines that there is Reasonable Cause to Believe that a Reportable Condition exists, the Protective Services Caseworker, with supervisory approval, shall open the case for the provision of Protective Services.