239 C.M.R. 3.14 – Price Disclosure to Consumer

(1) A Licensed Funeral Establishment, and/or its agents or employees, shall give, or cause to be given to the person or persons making funeral arrangements, or otherwise arranging for shipment, transportation or other disposition of a deceased person, at the time such arrangements are completed or prior to the time of rendering the service, including the selected merchandise, a written statement showing to the extent then known:
1. (a) the price of the merchandise and service that the person or persons making such arrangements have selected and what is included therein;
2. (b) the price of each of the supplemental items of service and/or merchandise agreed upon by the parties involved; and
3. (c) the estimated amount involved for each of the items for which the Licensed Funeral Establishment will advance monies as an accommodation to the person or persons making such funeral arrangements.
(2) No Licensed Funeral Establishment in the Commonwealth of Massachusetts shall bill or cause to be billed, any item that is referred to as a "Cash Advanced" item unless the net amount billed for such item or items by the Licensed Funeral Establishment is the same amount as is billed the Licensed Funeral Establishment by the third party vendor or supplier.