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207 C.M.R. 13.00 – Consumer protection from the unauthorized changing of local or long distance telephone service providers | Midpage
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Code of Massachusetts Regulations (CMR)
Title 207
Chapter 13.00
207 C.M.R. 13.00
Consumer protection from the unauthorized changing of local or long distance telephone service providers
MGL c. 93, §§ 109(c)(4), 110(k), 113(e) MGL c. 159, § 12E(b)
Department of Telecommunications and Cable
13.01
Purpose and Scope
13.02
Definitions
13.03
Requirements for Third Party Verification Calls
13.04
Authorized Changes, Complaint Resolution Procedure for Slamming Complaints
13.05
Informal Dispute Resolution Procedure for Slamming Complaints
13.06
Procedure to Record Slamming Complaints
13.07
Application Form for Third Party Verification Companies
13.08
Exception