Administration
Effective Nov 1, 2025M.G.L. c. 118E, s. 7 M.G.L. c. 118E, s. 12MassHealth
- (A) Organization. Each PACT provider must establish an organization chart showing major operating service programs of the program, with staff divisions, administrative personnel in charge of each service program, and their lines of authority, responsibility, and communication.
- (B) Fiscal Management. Each PACT provider must establish a system of business management to ensure accurate accounting for sources and uses of funds, and proper expenditure of funds within established budgetary constraints and grant restrictions.
- (C) Data Management. Each PACT provider must develop and maintain a statistical information system to collect member, service utilization, and fiscal data necessary for the effective operation of the program.
- (D) Personnel Management. Each PACT provider must establish and maintain personnel policies and personnel records for each employee.
- (E) Staff Development and Supervision. Each staff member must receive supervision appropriate to the person's skills and level of professional development. Supervision must be documented and must occur within the context of a formalized relationship with the supervisor and in accordance with 130 CMR 464.413. Documentation of supervision must be maintained by the supervisor.