112 CMR 1.13 is a substitution for 801 CMR 1.02(6)(a) and (6)(b). An individual may request a fair hearing in the following situations:

1. (1) The denial of an application or the denial of the right to apply or reapply for services provided by the Commission;
2. (2) Any Commission decision or action concerning suspension, reduction or termination of services or inaction related to such services;
3. (3) Unresolved disputes pertaining to the scope of services provided to the individual;
4. (4) Coercive or otherwise improper conduct on the part of any Commission employee involved in a client's case, including unwarranted or illegal conditions of eligibility for receipt of services.