An individual may request an administrative review in the following situations:

1. (1) The denialofan application or the denial of the right to apply or reapply for services provided by the Commission;
2. (2) Determination of eligibility for equipment and services for the Assistive Technology fund;
3. (3) Any Commission decision or action concerning suspension, reduction, or termination of services or inaction related to such services;
4. (4) Unresolved disputes pertaining to the scope of services provided to the individual; and
5. (5) Coercive or otherwise improper conduct on the part of any Commission employee involved in a client's case.