111 C.M.R. 1.03
(1) A Fair Hearing must be held before the Advisory Board and Commissioner, unless the decision involves the Commission’s vocational rehabilitation program or independent living program, in which case the complainant shall be entitled to a Fair Hearing before an Impartial Hearing Officer. A hearing before an Impartial Hearing Officer must be held within 60 days of an applicant or other eligible individual’s request for a review of a determination made by the Commission, unless:
(a) resolution via a case conference or administrative review, or a mediation agreement is
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achieved prior to the 60 day; or (b) both parties agree to a specific extension of time.