108 C.M.R. 17.03
The Executive Office of Veterans Services must provide an application online accessible to the public. All applicants must complete the Application for the Review of Discharge for the Armed Forces of the United States by the Commonwealth of Massachusetts Veterans Equality Review Board, and provide additional documentation such as a Certificate of Discharge of Release from Active Service (Member 4 DD Form 214 with Character of Service), Separation Packet, Medical Documents, Post Service Documents, Investigations, and a statement or cover letter for a completed application. Applications can be submitted electronically via the online portal, email or mail. The VERB application, instructions, and email can be found at: https://www.mass.gov/verb. All material filed with the Board shall be filed with the Executive Secretary who shall be designated by the Board.