Clients receive benefits through the Department. It is the Department's responsibility to:

1. (A) Tell applicants and clients of the requirements and benefits of the program;
2. (B) Tell applicants and clients of their rights and responsibilities;
3. (C) Respect the rights of applicants and clients;

4. (D) Determine eligibility and amount of the grant;

   106 CMR DEPARTMENT OF TRANSITIONAL ASSISTANCE

5. (E) Inform applicants who are denied benefits of the availability of other Department programs for which they may be eligible;
6. (F) Make necessary referrals for related benefits and services; and
7. (G) Perform administrative activities required.