Record Keeping
Effective May 5, 2017Mass. Register #1338MGL c. 124, § 1(i) and (q) MGL c. 127, § 38EMassachusetts Department of Correction
- (1) All grievance records shall be considered confidential and shall not be filed in the inmate's six-part folder.
- (2) IMS is the primary, permanent record of inmate grievances. The assignment of profiles and access to the Grievance module screens shall be limited and based on a need to know basis. Access and use shall be in accordance with 103 DOC 751: Information Technology and Security.
- (3) The original handwritten grievance and appeal forms submitted by the inmate and all non-IMS supporting documents shall be maintained in the IGC's file.