1. A. Personal emergency response system (PERS) service is an electronic device connected to the beneficiary’s phone that enables him or her to secure help in an emergency. The service also includes an option in which the beneficiary would wear a portable help button. The device is programmed to emit a signal to the PERS response center where trained professionals respond to the beneficiary’s emergency situation.

2. B. Beneficiary Qualifications. PERS service is most appropriate for beneficiaries who:

   1. 1. are able to identify when they are in an emergency situation and then able to activate the system requesting assistance; and
   2. 2. are unable to summon assistance by dialing 911 or other emergency services available to the general public.

3. C. Coverage of the PERS is limited to the rental of the electronic device. PERS services shall include the cost of maintenance and training the beneficiary to use the equipment.

   1. 1. Reimbursement will be made for an installation fee for the PERS unit.

   2. 2. Monthly Monitoring Fee

      1. a. Enhance Services. Mobile emergency response system (MERS) is an on-the go mobile medical alert system, used in and outside the home. This system will have cellular/GPS technology, two-way speakers and no base station will be required.

4. D. Service Exclusions

   1. 1. Separate payment will not be made for shared living services.
   2. 2. PERS services are not available to beneficiaries who receive 24-hour direct care supports.

   3. 3. Cell phone service is not included and is not a covered waiver service.

      1. a. In addition to the current system that plugs into a landline, a system that uses cellular service may be used and the landline is not required. This system will have a fall detection pendant.

5. E. Provider Qualifications

   1. 1. The provider must be authorized by the manufacturer to install and maintain equipment for personal emergency response systems.
   2. 2. Providers must comply with all applicable federal, state, county (parish), and local laws and regulations.
   3. 3. Providers must meet manufacturer’s specifications, response requirements, maintenance records, and enrollee education.
   4. 4. The provider’s response center shall be staffed by trained professionals.

Authority Note

AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and Title XIX of the Social Security Act.

Historical Note

HISTORICAL NOTE: Promulgated by the Department of Health and Hospitals, Office for Citizens with Developmental Disabilities, LR 33:2249 (November 2007), amended by the Department of Health and Hospitals, Bureau of Health Services Financing and the Office for Citizens with Developmental Disabilities, LR 41:2162 (October 2015), amended by the Department of Health, Bureau of Health Services Financing and the Office for Citizens with Developmental Disabilities, LR 47:1516 (October 2021), LR 48:1565 (June 2022), LR 50:1833 (December 2024).