1. A. A support coordination agency shall have written personnel policies, which must be implemented and followed, that include:

   1. 1. a plan for recruitment, screening, orientation, ongoing training, development, supervision and performance evaluation of staff members;
   2. 2. a policy to prevent discrimination and comply with all state and federal employment practices and laws;
   3. 3. a policy to recruit, wherever possible, qualified persons of both sexes representative of cultural and racial groups served by the agency, including the hiring of qualified persons with disabilities;
   4. 4. written job descriptions for each staff position, including volunteers;
   5. 5. an employee grievance procedure that allows employees to make complaints without fear of retaliation; and
   6. 6. abuse reporting procedures that require all employees to report any incidents of abuse or mistreatment, whether that abuse or mistreatment is done by another staff member, a family member, a participant or any other person.

Authority Note

AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254.

Historical Note

HISTORICAL NOTE: Promulgated by the Department of Health and Hospitals, Bureau of Health Services Financing and the Office of Aging and Adult Services, LR 39:3091 (November 2013).