- A. Agencies must maintain sufficient staff to comply with OAAS staffing, timelines, workload, and performance requirements. This includes, but is not limited to, including sufficient support coordinators and support coordination supervisors that have passed all of the OAAS training and certification requirements. At all times, an agency must have at least one certified support coordination supervisor and at least one certified support coordinator, both employed full time. Agencies may employ staff who are not certified to perform services or requirements other than assessment and care planning.
B. Agencies must maintain sufficient supervisory staff to comply with OAAS supervision and CQI requirements. Support coordination supervisors must be continuously available to support coordinators by telephone.
- 1. Each support coordination agency must have and implement a written plan for supervision of all support coordination staff.
- 2. Each supervisor must maintain a file on each support coordinator supervised and hold documented supervisory sessions and evaluate each support coordinator at least annually.
- C. Agencies shall employ or contract a licensed registered nurse to serve as a consultant. The nurse consultant shall work a minimum of 16 hours per month.
- D. Agencies shall ensure that staff is available at times which are convenient and responsive to the needs of participants and their families.
Authority Note
AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254.
Historical Note
HISTORICAL NOTE: Promulgated by the Department of Health and Hospitals, Bureau of Health Services Financing and the Office of Aging and Adult Services, LR 39:3091 (November 2013), amended LR 40:1937 (October 2014), amended by the Department of Health, Bureau of Health Services Financing and the Office of Aging and Adult Services, LR 50:1841 (December 2024).