1. A. An electronic visit verification (EVV) system shall be used for verifying in-home or face-to-face visit requirements for case management services.

   1. 1. Case management providers identified by the department shall use the (EVV) system designated by the department;

   2. 2. Reimbursement for services may be withheld or denied if a provider:

      1. a. fails to use the EVV system; or
      2. b. uses the system in a manner that is not in compliance with Medicaid’s policies and procedures for EVV.
   3. 3. Requirements for proper use of the EVV system are outlined in the respective program’s guidelines.

Authority Note

AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and Title XIX of the Social Security Act.

Historical Note

HISTORICAL NOTE: Promulgated by the Department of Health, Bureau of Health Services Financing and the Office for Citizens with Developmental Disabilities, LR 47:1131 (August 2021), amended LR 49:2111 (December 2023).