LAC 40:I.306
A. Introduction and Overview
1. HIPAA
2. Louisiana Workforce Commission, Office of Workers’ Compensation-Electronic Billing
B. Louisiana Workforce Commission, Office of Workers’ Compensation Requirements
4. National Standard Formats
a. The national standard formats for billing, remittance, and acknowledgments are those adopted by the federal Department of Health and Human Services rules (45 CFR Parts 160 and 162). The formats adopted under Louisiana Workforce Commission, Office of Workers’ Compensation, R.S. 23:1203.2, that are aligned with the current federal HIPAA implementation include:
b. These acknowledgment formats and the attachment format have not been adopted in the current HIPAA rules but are also based on ASC X12 standards.
5. Louisiana Workforce Commission, Office of Workers’ Compensation Prescribed Formats
| Format | Corresponding Paper Form | Function |
|---|---|---|
| 005010X222A1 | CMS-1500 | Professional Billing |
| 005010X223A2 | UB-04 | Institutional/Hospital Billing |
| 005010X224A2 | ADA-2006 | Dental Billing |
| NCPDP D.0 and Batch 1.2 | NCPDP WC/PC UCF | Pharmacy Billing |
| 005010X221A1 | None | Explanation of Review (EOR) |
| TA1 005010 | None | Interchange Acknowledgment |
| 005010X231 | None | Transmission Level Acknowledgment |
| 005010X214 | None | Bill Acknowledgment |
6. ASC X12 Ancillary Formats
a. Other formats not adopted by Louisiana Workforce Commission, Office of Workers’ Compensation rule are used in ancillary processes related to electronic billing and reimbursement. The use of these formats is voluntary, and the companion guide is presented as a tool to facilitate their use in workers’ compensation.
| Format | Corresponding Process | Function |
|---|---|---|
| 005010X210 | Documentation/Attachments | Documentation/ Attachments |
| 005010X213 | Request for Additional Information | Request for Medical Documentation |
| 005010X214 | Health Claim Status Request and Response | Medical Bill Status Request and Response |
7. Companion Guide Usage
b. When the workers’ compensation application situation needs additional clarification or a specific code value is expected, the companion guide includes this information in a table format. Shaded rows represent “segments” in the ASC X12 type 3 technical reports (implementation guides). Non-shaded rows represent “data elements” in the ASC X12 type 3 technical reports (implementation guides). An example is provided in the following table.
| Loop | Segment or Element | Value | Description | Louisiana Workforce Commission, Office of Workers’ Compensation Instructions |
| 2000B | SBR | Subscriber Information | In workers’ compensation, the Subscriber is the Employer. | |
| SBR04 | Group or Plan Name | Required when the Employer Department Name/Division is applicable and is different than the Employer reported in Loop 2010BA NM103. | ||
| SBR09 | WC | Claim Filing Indicator Code | Value must be ‘WC’ to indicate workers’ compensation bill. |
8. Description of ASC X12 Transaction Identification Numbers. The ASC X12 transaction identification requirements are defined in the appropriate ASC X12 type 3 technical reports (implementation guides), available through the Accredited Standards Committee (ASC) X12, http://store.x12.org. The Louisiana Workforce Commission, Office of Workers’ Compensation has provided the following additional information regarding transaction identification number requirements.
b. Payer Identification. Payers and their agents are also identified through the use of the FEIN or other mutually agreed upon identification number. Payer information is available through direct contact with the payer. The payer identification information is populated in loop 2010BB for 005010X222A1, 005010X223A2, and 005010X224A2 transactions.
d. Injured Employee Identification. The injured employee is identified by name, Social Security number, date of birth, date of injury, and workers’ compensation claim number (see below).
e. Claim Identification. The workers’ compensation claim number assigned by the payer is the claim identification number. This claim identification number is reported in the REF segment of loop 2010CA, property and casualty claim number.
g. Document/Attachment Identification. The 005010X210 is the standard electronic format for submitting electronic documentation and is addressed in a later chapter of the Louisiana Workforce Commission, Office of Workers’ Compensation electronic billing and payment companion guide. Bills containing services that require supporting documentation as defined Louisiana Workforce Commission, Office of Workers’ Compensation, R.S. 23:1203.2 must be properly annotated in the PWK attachment segment. Bill transactions that include services that require documentation and are submitted without the PWK annotation documentation will be rejected. Documentation to support electronic medical bills may be submitted by facsimile (fax), electronic mail (email), electronic transmission using the prescribed format, or by a mutually agreed upon format between providers and payers. Documentation related to the electronic bill must be submitted within five business days of submission of the electronic medical bill and must identify the following elements:
10. Description of Formatting Requirements. The ASC X12 formatting requirements are defined in the ASC X12 type 3 technical reports (implementation guides), appendices a.1, available through the Accredited Standards Committee (ASC) X12, http://store.x12.org. The Louisiana Workforce Commission, Office of Workers’ Compensation has provided the following additional information regarding formatting requirements.
17. Participant Roles. Roles in the HIPAA implementation guides are generally the same as in workers’ compensation. The employer, insured, injured employee, and patient are roles that are used differently in workers’ compensation and are addressed later in this Section.
19. Duplicate, Appeal/Reconsideration, and Corrected Bill Resubmissions
a. Claim Resubmission Code837 Billing Formats. Health care providers will identify resubmissions of prior medical bills (not including duplicate original submissions) by using the claim frequency type code of 7 (resubmission/replacement). The value is populated in loop 2300 claim information CLM health claim segment CLM05-3 claim frequency type code of the 005010X222A1, 005010X223A2 and 005010X224A2 electronic billing transactions. When the payer has provided the payer claim control number it had assigned to the bill being replaced, the health care provider must also use this number in its response to the previous bill submission. This information is populated in loop 2300 claim information REF payer claim control number of the 005010X222A1, 005010X223A2 and 005010X224A2 electronic billing transactions.
b. Duplicate Bill Transaction Prior To Payment
i. A condition code ‘W2’ (duplicate of the original bill) is required when a provider submits a bill that is a duplicate. The condition code is submitted based on the instructions for each bill type. it is submitted in the HI segment for professional and institutional transactions and in the NTE segment for dental transactions. (The use of the NTE segment is at the discretion of the sender.) The duplicate bill must be identical to the original bill, with the exception of the added condition code. No new dates of service or itemized services may be included on the duplicate bill.
| Duplicate Bill Transaction |
|---|
| CLM05-3 = Identical value as original. Cannot be ‘7’. Condition codes in HI/K3 are populated with a condition code qualifier ‘BG’ and code value: ‘W2’ = Duplicate. NTE Example: NTE*ADD*BGW2 Payer Claim Control Number does not apply. The resubmitted bill must be identical to the original bill, except for the ‘W2’ condition code. No new dates of service or itemized services may be included on the duplicate bill. |
iii. The payer may reject a bill transaction with a condition code W2 indicator if
c. Corrected Bill Transactions
iii. Billers should not replace or void a prior bill until that prior submitted bill has reached final adjudication status, which can be determined from the remittance advice, a web application, when showing a finalized code under claim status category 277, or by non-electronic means.
| Corrected Bill Transaction |
|---|
| CLM05-3 = ‘7’ indicates a replacement bill. Condition codes of ‘W2’ to ‘W5’ in HI/K3 are not used. REF*F8 includes the Payer Claim Control Number, if assigned by the payer. A corrected bill shall include the original dates of service and the same itemized services rendered as the original bill. When identifying elements change, the correction is accomplished by a void and re-submission process. A bill with CLM05-3 = ‘8’ (Void) must be submitted to cancel the incorrect bill, followed by the submission of a new original bill with the correct information. |
iv. The payer may reject a revised bill transaction if:
21. Louisiana Workforce Commission, Office of Workers’ Compensation and Workers’ Compensation Specific Requirements. The requirements in this Section identify Louisiana Workforce Commission, Office of Workers’ Compensation workers’ compensation specific requirements that apply to more than one electronic format. Requirements that are related to a specific format are identified in the chapter related to that format.
e. NCPDP Telecommunication Standard D.0 Pharmacy Formats. Issues related to electronic pharmacy billing transactions are addressed in chapter 6 companion guide NCPDP D.0 pharmacy.
| Loop | Segment | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| 1000A | PER | Submitter EDI Contact Information | Communication Number Qualifier must be ‘TE’Telephone Number |
| 2000B | SBR | Subscriber Information | In workers' compensation, the Subscriber is the Employer. |
| 2000B | SBR04 | Name | In workers’ compensation, the group name is the employer of the patient/employee. |
| 2000B | SBR09 | Claim Filing Indicator Code | Value must be 'WC' for workers’ compensation |
| 2010BA | Subscriber Name | In workers' compensation, the Subscriber is the Employer. | |
| 2010BA | NM102 | Entity Type Qualifier | Value must be '2' non-person |
| 2010BA | NM103 | Name Last or Organization Name | Value must be the name of the Employer |
| 2010BA | REF | Property and Casualty Claim Number | Enter the claim number if known, If not known, then enter the default value of “unknown”. |
| 2000C | PAT01 | Individual Relationship Code | Value must be '20' Employee |
| 2010CA | REF | Property and Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2010CA | REF | Property and Casualty Patient Identifier | Required |
| 2010CA | REF01 | Reference Identification Qualifier | Value must be ‘SY’ (Social Security Number) |
| 2010CA | REF02 | Reference Identification | Value must be the patient’s Social Security Number. When applicable, utilize ‘999999999’ as a default value where the social security number is not known. |
| 2300 | CLM11 | Related Causes Information | One of the occurrences in CLM11 must have a value of ‘EM’Employment Related |
| 2300 | DTP | Date Accident | Required when the condition reported is for an occupational accident/injury |
| 2300 | DTP | Date Disability Dates | Do not use Segment. Leave blank. |
| 2300 | DTP | Date Property And Casualty Date Of First Contact | Do not use Segment. Not Applicable to LA regulations |
| 2300 | PWK | Claim Supplemental Information | Refer to the companion guide for instruction regarding Documentation/Medical Attachment Requirements. |
| 2300 | PWK01 | Report Type Code | Use appropriate 005010 Report Type Code. |
| 2300 | PWK06 | Attachment Control Number | Enter the Attachment Control Number Example PWK*OB*BM***AC*DMN0012~ |
| 2300 | K3 | File Information | State Jurisdictional Code is expected here. |
| 2300 | K301 | Fixed Format Information | Jurisdiction State Code (State of Compliance Code) Required when the provider knows the state of Jurisdiction is different than the billing provider’s state (2010AA/N4/N402). Enter the state code qualifier ‘LU’ followed by the state code. For example, ‘LULA’ indicates the medical bill is being submitted under Louisiana medical billing requirements. |
| 2300 | HI | Condition Information | For workers’ compensation purposes, the National Uniform Billing Committee and the National Uniform Claims Committee has approved the following condition code (W2) for resubmission of a duplicate of the original bill. W2Duplicate of the original bill Note: Do not use condition codes when submitting revised or corrected bills. |
C. Companion Guide ASC X12N/005010X222A1Health Care Claim: Professional (837)
4. Workers’ Compensation Health Care Claim: Professional Instructions. Instructions for Louisiana-specific requirements are also provided in Louisiana Workers’ Compensation requirements. The following table identifies the application/ instructions for Louisiana Workers’ Compensation that need clarification beyond the ASC X12 type 3 technical reports.
| ASC X12N/005010X222A1 | |||
| Loop | Segment | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| 1000A | PER | Submitter EDI Contact Information | Communication Number Qualifier must be ‘TE’Telephone Number |
| 2000B | SBR | Subscriber Information | In workers' compensation, the Subscriber is the Employer. |
| 2000B | SBR04 | Name | In workers’ compensation, the group name is the employer of the patient/employee. |
| 2000B | SBR09 | Claim Filing Indicator Code | Value must be 'WC' for workers’ compensation. |
| 2010BA | Subscriber Name | In workers' compensation, the Subscriber is the Employer. | |
| 2010BA | NM102 | Entity Type Qualifier | Value must be '2' non-person. |
| 2010BA | NM103 | Name Last or Organization Name | Value must be the name of the Employer. |
| 2010BA | REF | Property And Casualty Claim Number | Enter the claim number if known, If not known, then enter the default value of “unknown”. |
| 2000C | PAT01 | Individual Relationship Code | Value must be '20' Employee. |
| 2010CA | REF | Property and Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2010CA | REF | Property and Casualty Patient Identifier | Required. |
| 2010CA | REF01 | Reference Identification Qualifier | Value must be ‘SY’ (Social Security Number) |
| 2010CA | REF02 | Reference Identification | Value must be the patient’s Social Security Number. When applicable, utilize ‘999999999’ as a default value where the social security number is not known. |
| 2300 | CLM11 | Related Causes Information | One of the occurrences in CLM11 must have a value of ‘EM’ -- Employment Related. |
| 2300 | DTP | DateAccident | Required when the condition reported is for an occupational accident/injury. |
| 2300 | DTP | DateDisability Dates | Do not use Segment. Leave blank. |
| 2300 | DTP | DateProperty And Casualty Date Of First Contact | Do not use Segment . Not Applicable to LA regulations. |
| 2300 | PWK | Claim Supplemental Information | Refer to the companion guide for instruction regarding Documentation/Medical Attachment Requirements. |
| 2300 | PWK01 | Report Type Code | Use appropriate 005010 Report Type Code. |
| 2300 | PWK06 | Attachment Control Number | Enter the Attachment Control Number Example PWK*OB*BM***AC*DMN0012~ |
| 2300 | K3 | File Information | State Jurisdictional Code is expected here. |
| 2300 | K301 | 2300 | Jurisdiction State Code (State of Compliance Code) Required when the provider knows the state of Jurisdiction is different than the billing provider’s state (2010AA/N4/N402). Enter the state code qualifier ‘LU’ followed by the state code. For example, ‘LULA’ indicates the medical bill is being submitted under Louisiana medical billing requirements. |
| HI | Condition Information | For workers’ compensation purposes, the National Uniform Billing Committee and the National Uniform Claims Committee has approved the following condition code (W2) for resubmission of a duplicate of the original bill. W2Duplicate of the original bill Note: Do not use condition codes when submitting revised or corrected bills. |
D. Companion Guide ASC X12N/005010X223A2 Health Care Claim: Institutional (837)
4. Workers’ Compensation Health Care Claim: Institutional Instructions. Instructions for Louisiana specific requirements are also provided in Louisiana Workers’ Compensation requirements. The following table identifies the application/instructions for Louisiana Workers’ Compensation that need clarification beyond the ASC X12 type 3 technical reports.
| ASC X12N/005010X223A2 | |||
| Loop | Segment | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| 1000A | PER | Submitter EDI Contact Information | Communication Number Qualifier must be ‘TE’Telephone Number |
| 2000B | SBR | Subscriber Information | In workers' compensation, the Subscriber is the Employer. |
| 2000B | SBR04 | Name | In workers’ compensation, the group name is the employer of the patient/employee. |
| 2000B | SBR09 | Claim Filing Indicator Code | Value must be 'WC' for workers’ compensation. |
| 2010BA | Subscriber Name | In workers' compensation, the Subscriber is the Employer. | |
| 2010BA | NM102 | Entity Type Qualifier | Value must be '2' non-person. |
| 2010BA | NM103 | Name Last or Organization Name | Value must be the name of the Employer. |
| 2010BA | REF | Property and Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2000C | PAT01 | Individual Relationship Code | Value must be '20' Employee. |
| 2010CA | REF02 | Property Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2010CA | REF | Property and Casualty Patient Identifier | Required. |
| 2010CA | REF01 | Reference Identification Qualifier | Value must be ‘SY’. (Social Security Number) |
| 2010CA | REF02 | Reference Identification | Value must be the patient’s Social Security Number. |
| 2300 | PWK | Claim Supplemental Information | Refer to the Jurisdiction companion guide for instruction regarding Documentation/Medical Attachment Requirements. |
| 2300 | PWK01 | Report Type Code | Use appropriate 005010 Report Type Code. |
| 2300 | PWK06 | Attachment Control Number | Enter the Attachment Control Number Example: PWK*OB*BM***AC*DMN0012~ |
| 2300 | K3 | File Information | State Jurisdictional Code is expected here. |
| 2300 | K301 | Fixed Format Information | Required when the provider knows the state of Jurisdiction is different than the billing provider’s state (2010AA/N4/N402). Enter the state code qualifier ‘LU’ followed by the state code. For example, ‘LULA’ indicates the medical bill is being submitted under Louisiana medical billing requirements. |
| 2300 | HI01 | Occurrence Information | At least one Occurrence Code must be entered with value of '04'Accident/Employment Related or ‘11’ illness. The Occurrence Date must be the Date of Occupational Injury or Illness. |
| 2300 | HI | Condition Information | For workers’ compensation purposes, the National Uniform Billing Committee and the National Uniform Claims Committee has approved the following condition code (W2) for resubmissions of a duplicate of the original bill. W2Duplicate of the original bill Note: Do not use condition codes when submitting revised or corrected bills. |
E. Companion Guide ASC X12N/005010X224A2 Health Care Claim: Dental (837)
4. Workers’ Compensation Health Care Claim: Dental Instructions. Instructions for Louisiana specific requirements are also provided in Louisiana Workers’ Compensation requirements. The following table identifies the application/instructions for Louisiana workers’ compensation that need clarification beyond the ASC X12 type 3 technical reports.
| Loop | Segment | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| 1000A | PER | Submitter EDI Contact Information | Communication Number Qualifier must be ‘TE’Telephone Number |
| 2000B | SBR | Subscriber Information | In workers' compensation, the Subscriber is the Employer. |
| 2000B | SBR04 | Name | In workers’ compensation, the group name is the employer of the patient/employee. |
| 2000B | SBR09 | Claim Filing Indicator Code | Value must be 'WC' for workers’ compensation. |
| 2010BA | Subscriber Name | In workers' compensation, the Subscriber is the Employer. | |
| 2010BA | NM102 | Entity Type Qualifier | Value must be '2' non-person. |
| 2010BA | NM103 | Name Last Or Organization Name | Value must be the name of the Employer. |
| 2010BA | REF | Property And Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2000C | PAT01 | Individual Relationship Code | Value must be '20' Employee. |
| 2010CA | REF02 | Property Casualty Claim Number | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| 2300 | CLM11 | Related Causes Information | One of the occurrences in CLM11 must have a value of ‘EM’ -- Employment Related. |
| 2010CA | REF | Property And Casualty Patient Identifier | Required. |
| 2010CA | REF01 | Reference Identification Qualifier | Value must be ‘SY’. (Social Security Number) |
| 2010CA | REF02 | Reference Identification | Value must be the patient’s Social Security Number. |
| 2300 | DTP | DateAccident | Required when the condition reported is for an occupational accident/injury. |
| 2300 | PWK | Claim Supplemental Information | Refer to the Jurisdiction companion guide for instruction regarding Documentation/Medical Attachment Requirements. |
| 2300 | PWK01 | Report Type Code | Use appropriate 005010 Report Type Code. |
| 2300 | PWK06 | Attachment Control Number | Enter Attachment Control Number Example: PWK*OB*BM***AC*DMN0012~ |
| 2300 | K3 | File Information | State Jurisdictional Code is expected here. |
| 2300 | K301 | Fixed Format Information | Jurisdiction State Code (State of Compliance Code) Required when the provider knows the state of Jurisdiction is different than the billing provider’s state (2010AA/N4/N402). Enter the state code qualifier ‘LU’ followed by the state code. For example, ‘LULA’ indicates the medical bill is being submitted under Louisiana medical billing requirements. |
F. Companion Guide NCPDP D.0 Pharmacy
4. Workers’ Compensation NCPDP Pharmacy Claim Instructions. Instructions for Louisiana specific requirements are also provided in Louisiana Workers’ Compensation Requirements. The following table identifies the application/instructions for Louisiana workers’ compensation that need clarification beyond the NCPDP telecommunication standard implementation guide version D.0.
| Segment | Field | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| Insurance | 3Ø2-C2 | Cardholder ID | If the Cardholder ID is not available or not applicable, the value must be ‘NA’.” |
| Claim | 415-DF | Number of Refills Authorized | This data element is optional. |
| Pricing | 426-DQ | Usual and Customary Charge | This data element is optional. |
| Pharmacy Provider | 465-EY | Provider ID Qualifier | This data element is required. The value must be ‘05’ – NPI Number. |
| Prescriber | 466-EZ | Prescriber ID Qualifier | This data element is required. The value must be ‘01’ – NPI Number, however, if prescriber NPI is not available, enter applicable prescriber ID qualifier. |
| Workers’ Compensation | The Workers’ Compensation Segment is required for workers’ compensation claims | ||
| Workers’ Compensation | 435-DZ | Claim/Reference ID | Enter the claim number if known. If not known, then enter the default value of “unknown”. |
| Clinical | This data element is optional. | ||
| Additional Documentation | The Additional Documentation segment can be utilized for any additional information that does not have a required field above. |
G. Companion Guide ASC X12N/005010X221A1 Health Care Claim Payment/Advice (835)
8. Workers’ Compensation Health Care Claim Payment/Advice Instructions. Instructions for Louisiana-specific requirements are also provided in Louisiana workers’ compensation requirements. The following table identifies the application/instructions for Louisiana workers’ compensation requirements that need clarification beyond the ASC X12 type 3 technical reports. Currently, the 005010X221A1 is an optional transaction to be used upon mutual agreement by the payer and healthcare provider.
| ASC X12N/005010X221A1 | ||||
| Loop | Segment or Element | Value | Description | Louisiana Companion Guide Workers’ Compensation Comments or Instructions |
| 1000A | PER | Payer Technical Contact Information | ||
| PER03 | TE | Communication Number Qualifier | Value must be ‘TE’ Telephone Number | |
| PER04 | Communication Number | Value must be the Telephone Number of the submitter. | ||
| 2100 | CLP | Claim Level Data | ||
| CLP06 | WC | Claim Filing Indicator Code | Value must be “WC”–Workers’ Compensation | |
| CLP07 | Payer Claim Control Number | The payer-assigned claim control number for workers’ compensation use is the bill control number. |
H. Companion Guide ASC X12N/005010X210 Additional Information to Support a Health Care Claim or Encounter (275)
I. Companion Guide Acknowledgments
1. There are several different acknowledgments that a clearinghouse and/or payer may use to respond to the receipt of a bill. The purpose of these acknowledgments is to provide feedback on the following:
3. Process Steps
4. Clean Bill-Missing Claim Number Pre-Adjudication Hold (Pending) Status
a. One of the processing steps that a bill goes through prior to adjudication is verification that the bill concerns an actual employment-related condition that has been reported to the employer and subsequently reported to the claims administrator. This process, usually called “claim indexing/validation” can cause a delay in the processing of the bill. Once the validation process is complete, the claim administrator assigns a claim number to the injured worker’s claim. This claim number is necessary for the proper processing of any bills associated with the claim. Until the claim number is provided to the bill submitter, it cannot be included on the 005010X222A1, 005010X223A2, and 005010X224A2 submission to the payer. In order to prevent medical bills from being rejected due to lack of a claim number, a pre-adjudication hold (pending) period of up to five business days is mandated to enable the payer to attempt to match the bill to an existing claim in its system. If the bill cannot be matched within the five business days, the bill may be rejected as incomplete. If the payer is able to match the bill to an existing claim, it must attach the claim number to the transaction and continue the adjudication process. The payer then provides the claim number to the bill submitter using the 005010X214 for use in future billing. The 005010X214 is also used to inform the bill submitter of the delay and the ultimate resolution of the issue. Due to the pre-adjudication hold (pend) status, a payer may send one STC segment with up to three claim status composites (STC01, STC10, and STC11) in the 005010X214. When a clean claim has a missing claim number and a missing report, the one STC segment in the 005010X214 would have the following three claim status composites: STC01, STC10, and STC11.
b. When a clean bill is only missing a claim number or missing a report, the one STC segment in the 005010X214 would have the following two claim status composites: STC01 and STC10.
5. Missing Claim Number 005010X214 Acknowledgment Process Steps. When the 005010X222A1, 005010X223A2, or 005010X224A2 transaction has passed the clean bill validation process and loop 2010 CA REF02 indicates that the workers’ compensation claim number is “unknown,” the payer will need to respond with the appropriate 005010X214.
| Claim Number Validation Status | 005010X214 |
| Clean Bill Missing Claim Number | If the payer needs to pend an otherwise clean bill due to a missing claim number, it must use the following Claim Status Category Code and Claim Status Code: STC01-1 = A1 (The claim/encounter has been received. This does not mean that the claim has been accepted for adjudication.) STC01-2 = 21 (Missing or Invalid Information) AND STC10-1 = A1 (The claim/encounter has been received. This does not mean that the claim has been accepted for adjudication.) STC10-2 = 629 (Property Casualty Claim Number) Example: STC*A1:21*20090830*WQ*70******A1:629~ |
| Claim Was Found | Once the Claim Indexing/Validation process has been completed and there is a bill/claim number match, then use the following Claim Status Category Code with the appropriate Claim Status Code: STC01-1 = A2 Acknowledgment/Acceptance into adjudication system. The claim/encounter has been accepted into the adjudication system. STC01-2 = 20 Accepted for processing Payer Claim Control Number: Use Loop 2200D REF segment “Payer Claim Control Number with qualifier 1K Identification Number to return the workers’ compensation claim number and or the payer bill control number in the REF02: a. Always preface the workers’ compensation claim number with the two digit qualifier “Y4” followed by the property casualty claim number. Example: Y412345678 b. If there are two numbers (payer claim control number and the workers’ compensation claim number) returned in the REF02, then use a blank space to separate the numbers. - The first number will be the payer claim control number assigned by the payer (bill control number). - The second number will be the workers’ compensation property and casualty claim number assigned by the payer with a “Y4” qualifier followed by the claim number. - Example: REF*1K*3456832 Y43333445556 |
| No Claim Found | After the Claim Indexing/ Validation process has been completed and there is no bill/ claim number match, use the following Claim Status Category Code with the appropriate Claim Status Code: STC01-1 = A6 Acknowledgment/Rejected for Missing Information. The claim/encounter is missing the information specified in the Status details and has been rejected. STC01-2 = 629 Property Casualty Claim Number (No Bill/Claim Number Match) |
7. Missing Report277 Health Care Claim Acknowledgment Process Steps. When a bill submitter sends an 837 that requires an attachment and loop 2300 PWK Segment indicates that a report will be following, the payer will need to respond with the appropriate 277 HCCA response(s) as applicable.
| Bill Status Findings | 277 HCCA Acknowledgment Options |
| Clean Bill Missing Report | When a clean bill is missing a required report, the payer needs to place the bill in a pre-adjudication hold (pending) status during the specified waiting time period and return the following Claim Status Category Code and Claim Status Code: STC01-1 = A1 The claim/encounter has been received. This does not mean that the claim has been accepted for adjudication. STC01-2 = 21 (Missing or Invalid Information) AND STC10-1 = A1 The claim/encounter has been received. This does not mean that the claim has been accepted for adjudication. STC10-2 = Use the appropriate 277 Claim Status Code for missing report type. Example: Claim Status Code 294 Supporting documentation Example STC*A1:21*20090830*WQ*70******A1:294~: |
| Report Received within the 5 day pre-adjudication hold (pending) period | Use the following Claim Status Category Code with the appropriate Claim Status Code: STC01-1= A2 Acknowledgment/Acceptance into adjudication system. The claim/encounter has been accepted into the adjudication system. STC01-2=20 Accepted for processing |
| No Report Received within the 5 day pre-adjudication hold (pending) period | Use the following Claim Status Category Code and Claim Status Code. STC01-1= A6 Acknowledgment/Rejected for Missing Information. The claim/encounter is missing the information specified in the Status details and has been rejected. STC01-2=294 Supporting documentation |
8. Transmission Responses
a. Acknowledgments. The ASC X12 transaction sets include a variety of acknowledgments to inform the sender about the outcome of transaction processing. Acknowledgments are designed to provide information regarding whether or not a transmission can be processed, based on structural, functional, and/or application level requirements or edits. In other words, the acknowledgments inform the sender regarding whether or not the medical bill can be processed or if the transaction contains all the required data elements. Under electronic billing (LAC 40:I.Chapter 3) payers must return one of the following acknowledgments, as appropriate, according to the bill acknowledgment flow and timing diagrams found in section 9.1:
b. 005010X213request for additional information. The 005010X213, or request for additional information, is used to request missing required reports from the submitter. The following are the STC01 values:
i. claim was pended; additional documentation required:
J. Appendix AGlossary of Terms
Clearinghouse—a public or private entity, including a billing service, repricing company, community health management information system or community health information system, and value-added networks and switches, that is an agent of either the payer or the provider and that may perform the following functions:
Complete Bill—a complete electronic medical bill and its supporting transmissions must:
AUTHORITY NOTE: Promulgated in accordance with R.S. 23:1310.1.
HISTORICAL NOTE: Promulgated by the Louisiana Workforce Commission, Office of Workers Compensation Administration, LR 39:331 (February 2013), Workforce Commission, Office of Workers Compensation, amended LR 40:375 (February 2014).