LAC 4:XXI.1101
A. Permissible Challenges. The office only allows challenges on the following grounds:
C. Challenge Process Overview. The challenge process conducted by the office includes four phases, spanning up to 90 days. Implementation efforts around the challenge process are supported through capable state contractor and support teams that provide GIS capabilities, data analytics and technical audit skills. Decisions will ultimately be made by the Executive Director and staff. The state of Louisiana uses the challenge process as described below:
2. Challenge Phase: During the challenge phase, the challenger submits the challenge through the office challenge portal. The office notifies the provider of the challenge through an automated email. After this stage, the location enters the “challenged” state.
3. Rebuttal Phase: Only the challenged service provider may rebut the reclassification of a location or area with evidence, causing the location or locations to enter the “disputed” state. If a challenge that meets the minimum level of evidence is not rebutted, the challenge is sustained. A provider may also agree with the challenge and thus transition the location to the “sustained” state. Providers must regularly check the challenge portal notification method (e.g., email) for notifications of submitted challenges.
4. Final Determination Phase: During the Final Determination phase, the office makes the final determination of the classification of the location, either declaring the challenge “sustained” or “rejected.”
E. Challenge Types
| Code | Challenge Type | Description |
|---|---|---|
| A | Availability | The broadband service identified is not offered at the location, including a unit of a multiple dwelling unit (MDU). |
| L | Data cap | The round-trip latency of the broadband service exceeds 100 ms. |
| D | Technology | The only service plans marketed to consumers impose an unreasonable capacity allowance (“data cap”) on the consumer. |
| T | Business service only | The technology indicated for this location is incorrect. |
| B | Enforceable Commitment | The location is residential, but the service offered is marketed or available only to businesses. |
| E | Planned service | The challenger has knowledge that broadband will be deployed at this location by the date established in the deployment obligation. |
| P | Not part of enforceable commitment. | The challenger has knowledge that broadband will be deployed at this location by June 30, 2024, without an enforceable commitment or a provider is building out broadband offering performance beyond the requirements of an enforceable commitment. |
| N | Location is a CAI | This location is in an area that is subject to an enforceable commitment to less than 100 percent of locations and the location is not covered by that commitment. (See BEAD NOFO at 36, n. 52.) |
| C | Location is not a CAI | The location should be classified as a CAI. |
| R | The location is currently labeled as a CAI but is a residence, a non-CAI business, or is no longer in operation. |
F. Area and MDU Challenge
1. The office administers area and MDU challenges for challenge types A, L, D, and T. An area challenge reverses the burden of proof for availability, latency, data caps and technology if a defined number of challenges for a particular category, across all challengers, have been submitted for a provider. The provider receiving an area challenge or MDU must demonstrate that they are indeed meeting the availability, latency, data cap and technology requirement, respectively, for all (served) locations within the area or all units within an MDU.
AUTHORITY NOTE: Promulgated in accordance with R.S. 51:2370.21-2370.33.
HISTORICAL NOTE: Promulgated by the Office of the Governor, Division of Administration, Office of Broadband Development and Connectivity, LR 50:504 (April 2024).