Ind. Admin. Code tit. 405, r. 5-3-6 – Telephone requests for prior authorization; contents

Sec. 6. A telephone review shall include the following:

(1) Initiation of phone request by a provider authorized to request prior authorization as listed in section 10 of this rule.
(2) The name, address, age, and Medicaid number of the member.
(3) The name, address, telephone number, and provider number of the provider.
(4) Diagnosis and related information.
(5) Services or supplies requested (CPT or HCPCS code).
(6) Name of suggested provider of services or supplies.
(7) Member specific clinical information required to establish that the service is medically necessary, including the following:
1. (A) Prior history, including results of diagnostic studies.
2. (B) Prior treatment.
3. (C) Rationale for treatment plan.
4. (D) Comorbid conditions.
5. (E) Treatment plan.
6. (F) Progress.
7. (G) Date of onset of medical conditions.
(8) Additional information may be required as needed for clarification, including, but not limited to, the following:
1. (A) X-rays.
2. (B) Photographs.
3. (C) Other services being received.
(9) For emergency admissions, the following information is required, where applicable:
1. (A) Type of accident.
2. (B) Accident date.
(10) Diagnosis code.

(Office of the Secretary of Family and Social Services; 405 IAC 5-3-6; filed Jul 25, 1997, 4:00 p.m.: 20 IR 3304; filed Sep 27, 1999, 8:55 a.m.: 23 IR 309; readopted filed Jun 27, 2001, 9:40 a.m.: 24 IR 3822; readopted filed Sep 19, 2007, 12:16 p.m.: 20071010-IR-405070311RFA; readopted filed Oct 28, 2013, 3:18 p.m.: 20131127-IR-405130241RFA; filed Aug 1, 2016, 3:44 p.m.: 20160831-IR-405150418FRA; errata filed Nov 1, 2016, 9:36 a.m.: 20161109-IR-405160493ACA; readopted filed Jul 28, 2022, 2:21 p.m.: 20220824-IR-405220205RFA; readopted filed May 30, 2023, 11:54 a.m.: 20230628-IR-405230292RFA)