Ind. Admin. Code tit. 405, r. 12-4-2
Authority: IC 12-17.6-2-11
Affected: IC 12-17.6-8; IC 27-13-10
Sec. 2. A member complaining of an action of an MCO must exhaust the MCO's internal grievance procedure prior to requesting a hearing by the office.
(Office of the Secretary of Family and Social Services; 405 IAC 12-4-2; filed May 3, 2000, 2:02 p.m.: 23 IR 2234; readopted filed May 22, 2006, 3:22 p.m.: 29 IR 3424; filed Jun 1, 2011, 2:28 p.m.: 20110629-IR-407100420FRA; readopted filed Jun 18, 2012, 11:23 a.m.: 20120718-IR-407120202RFA; readopted filed Apr 9, 2018, 9:12 a.m.: 20180509-IR- 405180110RFA; readopted filed Oct 16, 2024, 11:20 a.m.: 20241113-IR-405230817RFA) NOTE: Transferred from the Office of the Children's Health Insurance Program ( 407 IAC 2-4-2) to the Office of the Secretary of Family and Social Services ( 405 IAC 12-4-2) by P.L.35-2016, SECTION 53, effective March 21, 2016.