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Standards of Service | Midpage
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Indiana Administrative Code
Title 170
5
Rule 1
Standards of Service
Indiana Utility Regulatory Commission
1
Definitions
2
Applicability of rules
3
Retention of records
4
Meter records and reports
5
Location of meters and regulators
6
Customer meters; general requirements
7
Meter testing equipment and facilities; availability for inspection or use
8
Meter accuracy; error rates
9
Periodic testing of meters
9.1
Approved statistical quality control program
9.2
Statistical quality control program; meters in service
10
Pressure and temperature recorders tests
11
Customer request for meter test; application to utility
12
Customer request for meter test; application to commission
13
Bills
14
Billing adjustments
15
Creditworthiness of customer; deposit; refund
16
Disconnection of service; prohibited disconnections; reconnection
16.5
Home energy assistance; involuntary termination of service; definitions
16.6
Home energy assistance; disconnection of service to recipients; notice period
18
Informational pamphlets; rate schedules; notice of proposed rate change
19
System instrumentation; testing requirements
20
Standard heating value; allowable variations
21
Gas pressure; allowable variations
22
Gas purity
23
Interruption of service; records and reports
24
Accident reports
25
Transportation and pipeline safety standards
26
Customer requests for modification; liability for costs
27
Extension of distribution mains; variances
28
Rate schedules, rules and regulations; filing; public inspection
29
Date of compliance with rules, regulations and standards of service (Expired)
30
Savings clause