Authority: IC 8-1-1-3

Affected: IC 8-1-2-1.2

Sec. 5. (a) A landlord or an association adjusts billing errors that are in a tenant's, member's, or co-owner's favor to the known date of error or for a period of one (1) year, whichever period is shorter. Adjustments are made within ninety (90) days of knowledge of the error, and use one (1) of the following methods:

1. (1) Add the amount as a credit on the next sub-bill.
2. (2) Refund the amount to the tenant, member, or co-owner.
3. (3) Credit the amount to rental or association fees due.

(b) A landlord or an association may adjust billing errors that are in its favor back to the known date of error or for a period of one (1) year, whichever is shorter, by including the adjustment in its next sub-bill.

(Indiana Utility Regulatory Commission; 170 IAC 15-2-5; filed Apr 9, 2024, 10:12 a.m.: 20240508-IR-170230776FRA)