IC 9-32-13 – Unfair Practices | Midpage

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Indiana Code

Chapter 13

IC 9-32-13

Unfair Practices

1Requiring purchase of equipment, part, or accessory as a condition of sale 2Willful failure of dealer to perform vehicle delivery and preparation obligations 3Willful failure of dealer to perform warranty obligations 4Sale of motor vehicle having trade name or mark for which dealer lacks franchise 5Willful failure of dealer to perform fiduciary duty to collect and remit gross retail tax 6Sale, exchange, or transfer by dealer of rebuilt or salvage vehicle without disclosure that vehicle was rebuilt or salvage 7Document preparation fees 8Violation of deceptive franchise practices provisions 9Manufacturer or distributor coercing dealers to order 10Manufacturer or distributor requiring changes in capital structure or financing 11Manufacturer or distributor requiring changes in dealer management 12Restraint by manufacturer or distributor of sale or transfer of interest by dealer 13Manufacturer or distributor preventing dealer from fair competition 14Employment by manufacturer or distributor of person who is not certified 15Retail rates 15.5Compensation for warranty services 16Contract for uniform warranty reimbursement policy 17Payment or disapproval of dealer claims; basis of disapproval; notice of disapproval; appeals, audits, and chargebacks 18Selling motor vehicle to unlicensed person for resale; adverse action or discrimination against customer when customer intends to resell motor vehicle or export to foreign country 19Failure to indemnify and hold harmless dealer for losses, costs, and expenses from suit for defect 20False, deceptive, or misleading advertising; deceptive acts or practices 21Unfair practices of employees, agents, officers, partners, or representatives 22Franchise termination; right of first refusal 23Unfair practices by manufacturer, distributor, officer, or agent 24Relocation of new motor vehicle dealers 25Acting, offering to act as, or professing to be a broker of motor vehicles 26Fraud or deceit, untrue statements of material fact or omission 27Canceling, terminating, or refusing to renew franchise; renewal, replacement, or succeeding franchise 28Dealer requesting payment for manufacturer or distributor following termination, cancellation, or nonrenewal of franchise; discontinuance of line make 29Manufacturer or distributor terminates, cancels, or fails to renew a franchise between the manufacturer or distributor and dealer; exceptions 30Manufacturer or distributor may not require or coerce improvements to dealer's facilities or signs or franchisor image elements; exceptions 30.1Unfair practices regarding service contracts, debt cancellation agreements, maintenance agreements, or similar products 30.2Sunday transactions prohibited 31Complaint of unfair practice; investigation