- (a) As used in this chapter, "sustained service interruption" means a service interruption that is at least five (5) minutes in duration.
(b) The term does not include the following, regardless of duration:
(1) A planned service interruption that is:
(A) initiated by an electricity supplier to perform scheduled activities, such as work related to:
- (i) system or facilities maintenance or upgrades;
- (ii) infrastructure improvements; or
- (iii) new construction; and
- (B) communicated to customers in advance.
- (2) A curtailment or interruption of service to a customer receiving service under an interruptible service tariff to the extent that the curtailment or interruption of service occurs in accordance with the customer's service agreement.
As added by P.L.36-2026, SEC.10.