The office shall ensure that grievances and complaints are addressed concerning the following:

1. (1) Action taken or failure to take action on behalf of a resident.

2. (2) Designation or revocation of designation of local:

   1. (A) host agencies; or
   2. (B) representatives of the state long term care ombudsman program and office.

As added by P.L.168-2018, SEC.29.