1. a) Representing the interests of residents and participants before government agencies and assuring that individual residents and participants have access to, and pursue (as the Ombudsman determines necessary and consistent with resident and participant interest), administrative, legal and other remedies to protect the health, safety, welfare and rights of the residents and participants;
2. b) Reviewing and, if necessary, commenting on any existing and proposed laws, regulations and other government policies and actions that pertain to the rights and well-being of residents and participants; and
3. c) Facilitating the ability of the public to comment on the laws, regulations, policies and actions.

Joint responsibilities of the Ombudsman and the Home Care Ombudsman Programs include, but are not limited to:

(Source: Added at 43 Ill. Reg. 980, effective January 1, 2019)