- a) Once an applicant is determined eligible for assistance, he or she has a right to request to have the case transferred to another local office for his or her convenience, based upon one of the following factors:
- 1) the location of his or her employer;
- 2) the location of his or her child care provider;
3) access to reliable transportation; or
- 4) the location of a social service provider that he or she sees on a regular basis.
- b) Within five business days after the request for transfer, the local office will transfer the case, assign a caseworker, make appropriate entries in the computer system, and issue a written notice to the recipient per Section 10.270.
- c) The location of the case may be reconsidered, based upon the criteria in this Section, per the recipient's request or at the time of redetermination of eligibility.
(Source: Added at 35 Ill. Reg. 7670, effective April 29, 2011)