Ill. Admin. Code tit. 83, § 454.100 – Customer Records and Information | Midpage
§ 454.100
Ill. Admin. Code tit. 83, § 454.100
Customer Records and Information
AUTHORITY: Implementing Section 16-115C of the Public Utilities Act [220 ILCS 5/16-115C] and authorized by Sections 16-115C and 10-101 of the Public Utilities Act [220 ILCS 5/16-115C and10-101].ILLINOIS COMMERCE COMMISSION
a) The licensee shall ensure that authorizations received from customers, and all other applicable records, are retained for a period of not less than three calendar years after the calendar year in which they were created.
b) The licensee shall preserve the confidentiality of its customers' data.