- a) ITAC shall serve notice of all filings, reports or other information pertaining to ITAP provided to the Commission on the chairperson of the Advisory Council.
- b) Upon receipt of complaints concerning this program, ITAC shall inform the recipient that if he/she remains dissatisfied in his/her dispute, the recipient may contact the Advisory Council. ITAC shall provide the recipient with the name, telephone number and business address of a designated member of the Advisory Council and inform the recipient that the Advisory Council may be able to aid the recipient in his/her dispute.
(Source: Amended at 41 Ill. Reg. 5401, effective May 5, 2017)