Ill. Admin. Code tit. 83, § 736.500
Each WETC shall comply with the service quality and consumer protection provisions contained in the Wireless Association® (CTIA) Consumer Code for Wireless Service (CTIA Code). The Commission adopts the version in effect on August 24, 2015. The CTIA Code may be viewed on the Commission's web site at: http://www.icc.illinois.gov.
(Source: Amended at 41 Ill. Reg. 4737, effective April 19, 2017)