- a) The name, address, telephone number and relationship of the caller will be verified.
- b) The identity of the reported facility will be determined, as well as the date and approximate time of the call.
- c) All residents involved and the allegations made will be identified.
- d) The reason for the request to withdraw the complaint will be requested.
A request to withdraw a complaint may be made to the Central Complaint Registry in writing or by telephone. The original caller or agency must make the request.