a) Every facility shall conspicuously post or display in an area of its offices accessible to residents, employees, and visitors the following:
- 1) Its current license;
- 2) A description, provided by the Department of complaint procedures established under the Act and the name, address, and telephone numbers of a person authorized by the Department to receive complaints;
- 3) A copy of any order pertaining to the facility issued by the Department or a court; and
- 4) A list of the material available for public inspection under subsection (b). (Section 3-209 of the Act)
b) A facility shall retain the following for public inspection:
- 1) A complete copy of every inspection report of the facility received from the Department during the past five years;
- 2) A copy of every order pertaining to the facility issued by the Department or a court during the past five years;
- 3) A description of the services provided by the facility and the rates charged for those services and items for which a resident may be separately charged;
- 4) A copy of the Statement of Ownership required by Section 3-207 of the Act;
- 5) A record of personnel employed or retained by the facility who are licensed, certified or registered by the Department of Financial and Professional Regulation;
- 6) A complete copy of the most recent inspection report of the facility received from the Department; and
- 7) A copy of the current Consumer Choice Information Report required by Section 2-214 of the Act. (Section 3-210 of the Act)
(Source: Amended at 43 Ill. Reg. 3564, effective February 26, 2019)