a) Individuals may request information from the Department concerning an establishment by submitting a written request to the Department and paying reasonable copying fees for documents in excess of 20 pages. Such information may include, but is not limited to:

1. 1) Ownership,
2. 2) Licensure status,
3. 3) Frequency of complaints,
4. 4) Disposition of substantiated complaints, and
5. 5) Disciplinary actions. (Section 110(f) of the Act)