a) Each establishment shall provide a resident or representative with the following information at the time the resident is accepted into the establishment:

1. 1) A copy of current resident policies or a resident handbook;
2. 2) Whether each unit has independent heating and cooling controls and their location;
3. 3) The establishment's policy concerning response to medical emergency situations; and
4. 4) Whether the establishment provides therapeutic diets.

b) The current telephone numbers for:

1. 1) The Illinois Department of Public Health's Office of Health Care Regulation and Assisted Living Complaint Registry;
2. 2) The Illinois Department on Aging Senior Helpline;
3. 3) The Department on Aging Long-Term Care Ombudsman Program; and
4. 4) 911 or other local emergency response.