a) The organization shall have policies and procedures to ensure that each client/patient/resident is informed of SUD services provided by other appropriately licensed organizations and that options are available to access services or levels of care that are not available within the organization. These procedures shall contain the following:

1. 1) A release of information form that documents the written, dated signature of the client/patient/resident for communication, referral, transfer, or re-release of any relevant portion of the record, including consent or non-consent for the release of confidential medical information, if applicable; the reason for referral; a summary of services received to date; additional services needed or requested; and any necessary continued coordination of services;
2. 2) A process to inform about and assist clients/patients/residents with access to reasonable community resources, vocational rehabilitation, education, and employment services, if requested or identified as an assessed need;
3. 3) The method by which a client/patient/resident may request a referral to the DHS/SUPR Helpline (1-833-2-FIND-HELP); and
4. 4) A process to ensure that all clients/patients/residents are offered an evaluation by a qualified prescriber regarding MAR, including a determination if it is medically necessary.