- a) The Program Director shall appoint two or more employees to serve as a Grievance Examiner who shall attempt to resolve problems, complaints and grievances that residents have been unable to resolve through the ATR process.
- b) No person who is directly involved in the subject matter of the grievance, who was the Program Unit Hearing Officer, who was a member of the Behavior Committee that heard an incident report concerning the grievance, or who is otherwise not impartial, may serve as the Grievance Examiner reviewing that particular case.
(Source: Amended at 44 Ill. Reg. 8246, effective April 28, 2020)