Ill. Admin. Code tit. 44, § 2600.1100 – Complaints Against Vendors | Midpage
§ 2600.1100
Ill. Admin. Code tit. 44, § 2600.1100
Complaints Against Vendors
AUTHORITY: The Illinois Procurement Code [30 ILCS 500].STATE BOARD OF ELECTIONS
a) Whenever a vendor fails to meet contract requirements, including but not limited to failure to deliver on time or meet specifications, SBEL shall take appropriate action to initiate a complaint.
b) For relatively minor infractions, SBEL may initiate contact by telephone or in person. If not resolved by this action, a written complaint shall be made.
c) For other infractions, SBEL shall send a written complaint to the vendor detailing the problem. For complaints regarding contracts established by the CPO for CMS, a form available from the CPO for CMS shall be used to process those complaints and CMS shall be informed of the resolution or status of the complaint.