Ill. Admin. Code tit. 23, § 475.110
b) The following shall be the order of proceedings of all hearings, subject to modification by the hearing officer for good cause:
e) Evidence
5) A hearing officer may, for good cause shown in compelling circumstances and upon appropriate safeguards, permit presentation of testimony at hearing by contemporaneous transmission from a different location (i.e., video-conference technology).
g) Hostile or Adverse Witness
h) Oral proceedings or any part thereof shall be recorded [5 ILCS 100/10-35(b)] by a certified court reporter. These records shall be transcribed either: