a) The Agency will deny requests for records when:

1. 1) Compliance with the request would unduly burden the Agency, as determined pursuant to Section 3(g) of FOIA, and the requester has not reduced the request to manageable proportions; or
2. 2) The records are exempt from disclosure pursuant to Section 7 or 7.5 of FOIA.
3. b) The denial of a request for records must be in writing.

1) The notification shall include the reason for the denial, including a detailed factual basis for the application of any exemption claimed; and the names and titles or positions of each person responsible for the denial (Section 9(a) of FOIA);

1. 2) Each notice of denial shall also inform the person of the right to review by the Public Access Counselor and provide the address and phone number for the Public Access Counselor (Section 9(a) of FOIA); and
2. 3) When a request for records is denied on the grounds that the records are exempt under Section 7 or 7.5 of FOIA, the notice of denial shall specify the exemption claimed to authorize the denial and the specific reasons for the denial, including a detailed factual basis and a citation to the supporting legal authority (Section 9(b) of FOIA).
3. c) Any person making a request for records shall be deemed to have exhausted the administrative remedies with respect to that request if the Agency fails to act within the time periods provided in Section 3 of FOIA. (Section 9(c) of FOIA)