1. (1) Any person, firm or corporation, with a substantial interest in any action or any failure to act in conformity with these rules, including without limitation the technical standards and administrative provisions adopted hereby, may file a complaint to the Department. Such complaints may be with regard to the conduct of the Department, the Agency, the manufacturer or any of their employee(s).
2. (2) It is the responsibility of the manufacturer to correct code violations. The Agency that approved the plans for the subject building or inspected the building shall investigate complaints and make a recommendation to the Department regarding the existence of a code violation and disposition thereof. This activity shall be subject to monitoring, and the Department shall make an independent determination about the existence of a violation.

3. (3) Any complaint should contain sufficient information including the following:

   1. (a) Parties involved;
   2. (b) Description of grievance;
   3. (c) Important dates and transactions;
   4. (d) What is being affected;
   5. (e) Documentation of code violations or plan deviations by a licensed contractor, Architect, Engineer or Building Official; and
   6. (f) Relief sought by the applicant.

Rulemaking Authority 553.37(2) FS. Law Implemented 553.37(2), 553.39 FS. History–New 9-13-01, Amended 9-13-09, Formerly 9B-1.023.