Following receipt of the grievance or appeal, a computer generated receipt or part C of Form DC1-303 shall be completed and sent to the inmate except for grievances returned for one or more of the reasons cited in Rule 33-103.014, F.A.C. The subject area of the receipt shall indicate the major topic area of the grievance or appeal according to the following classifications:

1. (1) Transfers – Complaints or objections concerning movement to and from institutions and facilities.
2. (2) Program Assignments – Complaints or objections concerning work, education, housing and other assignments; custody and security classification, classification decisions and actions; progress reviews, protective custody.
3. (3) Communications – Complaints or objections concerning mail, visiting, telephones, packages, letters and requests to staff.
4. (4) Confinement – Complaints or objections concerning administrative and disciplinary confinement, privileges, program participation, living conditions.
5. (5) Discipline – Complaints concerning the entire disciplinary process, excluding specific complaints concerning the conditions of confinement.
6. (6) Institutional Operations – Complaints concerning clothing, sanitation, time schedules, general policies, heat and ventilation, safety, security matters, privileges, services and activities.
7. (7) Medical and Dental – All complaints concerning medical, dental, psychiatric and psychological services, and HIPAA.
8. (8) Legal – Complaints concerning sentence computation, release dates, gain time, jail time credits, religious, due process.
9. (9) Grievance Process – Forms unavailable, response not received.
10. (10) Complaints Against Staff – Discrimination, harassment, negligence, improper conduct or language.
11. (11) Personal Property – Loss, damage, confiscation, transfer of personal property.
12. (12) Food Service – Complaints concerning any aspect of food service.
13. (13) Miscellaneous – All other types of complaints not covered above.
14. (14) Admissible Reading Material: Complaints filed pursuant to Rules 33-103.009 and 33-501.401, F.A.C.
15. (15) ADA – Americans with Disabilities Act.

Rulemaking Authority 944.09 FS. Law Implemented 944.09 FS., 45 C.F.R. Part 160, 164. History–New 10-12-89, Amended 12-22-92, 8-10-97, 2-18-99, Formerly 33-29.013, Amended 6-29-03, 2-9-05.