2116

HOUSE RULES

2116.1 Operators and Management Services Providers shall adopt comprehensive House Rules which shall be submitted to the Office for approval before the commencement of operations.

2116.2 At a minimum, the House Rules shall address the following items:

1. (a) A method for the calculation and payment of winning wagers;
2. (b) The effect of schedule changes;
3. (c) The method of notifying players of odds or proposition changes;
4. (d) Acceptance of wagers at terms other than those posted;
5. (e) Expiration of any winning ticket three hundred sixty-five (365) days after the date of the event;
6. (f) The method of contacting the Operator or Management Services Provider for questions and complaints;
7. (g) A description of prohibited sports participants;
8. (h) The method of funding a sports wager;
9. (i) The circumstances under which the Operator will void a wager prior to the event outcome.
10. (j) The treatment of errors, late bets and related contingencies;
11. (k) The minimum and maximum wager amounts accepted; and
12. (l) A description of all types of wagers that may be accepted.

2116.3 House Rules shall place players on notice that wagers are subject to Anti-Money Laundering standards, including Currency Transaction Reports and Suspicious Activity Reports.

2116.4 House Rules shall be conspicuously displayed or readily available in the Sports Wagering Facility and posted on the Operator's or Management Services Provider's websites and mobile applications.

2116.5 Copies of the House Rules shall be made readily available, upon

request, to players, the Office, and the Metropolitan Police Department.

SOURCE Final Rulemaking published at 66 DCR 11598 (August 30, 2019).