7909 SUMMARY OF PROVIDER RESPONSIBILITIES

7909.1 The Provider is responsible for the following:

1. (a) Establishing an escrow and checking account for each household enrolled in the Program;
2. (b) Delivering directly, or coordinating with another entity to offer periodic budgeting or financial literacy training to each household and monitor the household's participation in these trainings;
3. (c) Monitoring each household's monthly payment activity;
4. (d) Providing each household with general referrals and reminders about resources available within the community;
5. (e) Reviewing the eligibility of each household to ensure that the household remains eligible per the recertification standards outlined in § 7906;
6. (f) If applicable, updating the name of each household's landlord when a household moves to a new housing unit, or the landlord on a lease changes;
7. (g) Assisting the Department with program evaluation activities, including reasonable data collection, providing administrative records, and making staff available for interviews;
8. (h) Submitting to the Department quarterly reports, at the individual household level and aggregate level, that include information listed in § 7908.2 and § 7908.3; and
9. (i) Other tasks agreed upon by the Department and Provider.

7909.2 The Provider shall submit to the Department a formal quarterly report that may include, but is not limited to, the following for each enrolled household:

1. (a) Frequency in which each household accessed the full monthly rent limit;
2. (b) Average amount of funds accessed from each household's checking account each month; and
3. (c) Participation in budget or financial planning classes.

7909.3 The Provider shall submit to the Department a formal quarterly report that shall include, but is not limited to, the following for the cohort of enrolled households:

(a) Payment activity of the households for the current quarter;

(b) Trend analysis that shows the payment activities of the households over the previous quarter(s), where applicable;

(c) Average and median amounts of the Program subsidy used by the households monthly;

(d) Addresses of participating households and other descriptive statistics identified or requested by the Department; and

(e) Household attrition from the Program.

7909.4 The Provider shall submit reports to the Department via a method determined by the Department.

SOURCE: Final Rulemaking published at 67 DCR 3263 (March 20, 2020).