1499.1 When used in this chapter, the following terms and phrases shall have the meanings ascribed:

Complete complaint - a signed complaint, together with all the other necessary documents and agreements as defined in §§1402.2 and 1402.8.

Panel - one or more arbitrators selected to hear consumer claims pursuant to D.C. Law 5-162.

Respondent - any manufacturer, its dealer, or agent, or provider of any good or service that is subject to a claim filed under the Act.

SOURCE: Final Rulemaking published at 33 DCR 2958, 2971 (May 16, 1986).