1. (a) A veteran seeking advocacy and assistance shall file an application which:

   1. (1) Describes his military service and discharge status in sufficient detail as to permit a Service Officer to determine of technical eligibility as defined in Section 27-102l(d)-100 of the regulations of Connecticut state agencies, and (2) Describes the veteran's need for advocacy or assistance in general terms or as to a specific benefit in sufficient detail as to permit a Service Officer to determine that need is within the criteria set forth in Sections 27-102l

      1. (d)-303 and 304 of the regulations of Connecticut state agencies.
2. (b) A Service Officer may take an application from any person verbally, in person or over the telephone, and thereafter reduce the application to writing.
3. (c) If an application is made by someone other than the veteran himself or herself, the Service Officer shall attempt to secure the veteran's consent prior to undertaking the request, unless the benefit is exclusively for the applicant, e.g. a dependent or spouse who seeks a benefit to which they may be entitled in their own right.
4. (d) If an application is technically denied as defined in Section 27-102l

5. (d)-100 of the regulations of Connecticut state agencies, the Service Officer shall inform the applicant in writing and state the basis of the denial.

   1. (1) The denial shall advise the applicant of the availability of a desk review.
   2. (2) Within appropriations, the notice may refer the applicant to another entity or service provider.

(Effective January 19, 1996)