Upon receiving a written report from Security or upon receipt of a complaint directly, the Director or the Administrator may investigate, as appropriate to a given case, by taking one or more of the following actions:

1. (a) Request the author of the report to clarify the report and, at his discretion, may request the report be amended, modified, or supplemented,
2. (b) Receive information from any person with personal knowledge of the alleged violation,
3. (c) Receive information from the other departmental staff familiar with the veteran and who have personal knowledge relevant to the pending investigation,
4. (d) Review the individual's treatment plan and behavior contract, if applicable, and analyze for violations thereof,
5. (e) Hold an informal conference with the veteran or personal representative,
6. (f) Request information from persons who have personal knowledge relevant to the pending investigation,
7. (g) Make a preliminary determination of the nature and extent, if any, of the alleged offense or offenses, and
8. (h) Order substance abuse counseling or testing as provided in the regulations of Connecticut state agencies.

(Effective January 19, 1996)