RULES OF PRACTICE

Part III

Dealings with the General Public

1. (a) The policy of the department is to make available for public inspection all files, records, documents and other materials within its possession, unless prohibited by law. A compilation of all regulations, policy statements, final orders, decisions, and official opinions is available for public inspection at the office of the commissioner.
2. (b) Departmental employees are not permitted to release information about a particular individual or firm unless a complaint has been issued or an order has been secured against such individual or firm. Information may be released concerning

3. (i) the allegations contained in a complaint issued pursuant to Section 21a-1-21 of these regulations;

   1. (ii) a final decision or order secured by the department in a contested case;
   2. (iii) the contents of a complaint issued by a consumer affairs agency in another state or by the Federal Trade Commission; and
   3. (iv) an order secured against a particular individual or firm by any state or federal court, by a consumer affairs agency in another state, by the Federal Trade Commission, or by any other federal agency.

(Effective July 27, 1984)