- (a) Each company shall assist the department in resolving department complaints and shall provide the department as soon as possible with the name, address, telephone number, facsimile number and e-mail address of primary and secondary employees who are responsible for resolving department complaints.
- (b) Each telecommunications provider shall timely submit to the department any report, record, or data deemed necessary by the department, in its review of department complaints.
(Adopted effective November 8, 2000)