(1) If a vehicle immobilization company has immobilized a vehicle on private property, the vehicle immobilization company shall give the authorized or interested person that is having the vehicle released a written notice of the person's ability to make a complaint to the commission. The notice:
- (a) Must be written in a conspicuous typeface and font on the invoice, receipt, and bill for releasing the vehicle; and
- (b) Must not be in a typeface or font that is smaller than the other numbers or words on the invoice, receipt, or bill, as applicable.
(2) A vehicle immobilization company shall release the motor vehicle to an authorized or interested person either:
- (a) Within one hundred twenty minutes after being contacted by the authorized or interested person outside of the vehicle immobilization company's normal business hours; or
- (b) Within ninety minutes after being contacted by the authorized or interested person during the vehicle immobilization company's normal business hours.
- (3) A vehicle immobilization company shall immediately release a vehicle and remove the immobilization device without charge to a towing carrier when evidence is presented that the towing carrier has authorization to conduct a nonconsensual tow or law-enforcement-directed tow.
(4)
- (a) A vehicle immobilization company may remotely release an immobilization device from a vehicle. The vehicle immobilization company shall retrieve the immobilization device within one hundred twenty minutes after releasing it.
- (b) The driver of a remotely released vehicle shall move the immobilization device from the road so that it is not a hazard to vehicles or pedestrians unless the driver has a physical limitation that makes moving the device unreasonably difficult or impossible. The owner or operator need not return the device to the vehicle immobilization company or a location specified by the vehicle immobilization company.
Source: L. 2025: Entire part amended, (HB 25-1117), ch. 391, p. 2209, § 3, effective June 3.