45 C.F.R. § 155.540
(b) Denial of a request for expedited appeal. If the appeals entity denies a request for an expedited appeal, it must—
(2) Inform the appellant, promptly and without undue delay, through electronic or oral notification, if possible, of the denial and, if notification is oral, follow up with the appellant by written notice, within the timeframe established by the Secretary. Written notice of the denial must include—